At Alankrutha Handloom, we take pride in the quality and craftsmanship of our handloom products. We want you to be completely satisfied with your purchase. Please read our policy carefully regarding returns and refunds.

Returns:

• We accept returns of products within [3] days from the date of delivery.
• To be eligible for a return, the product must be:
• Unused and in the same condition that you received it.
• In its original packaging with all tags and accessories intact.  
• Free from any damage, stains, alterations, or signs of wear and tear.
• Returns will only be accepted for the following reasons:
• Receipt of a damaged or defective product.
• Receipt of a product that is different from what was ordered.
• Genuine quality issues.
• Returns will not be accepted for reasons such as:
• Minor variations in color or texture due to the inherent nature of handloom products.
• Slight design variations from the product images on our website.
• Damage caused by misuse or improper handling of the product after delivery.
• Returns requested after the specified return period.
• Products that have been used or altered.

How to Initiate a Return:

1. Please notify us of your intention to return a product within the stipulated return period by emailing us at [support@alankruthahandloom.com] or by contacting us through the "Contact Us" page on our website. Please include your order number, the name of the product you wish to return, and the reason for the return, along with clear photographic evidence if the product is damaged or incorrect.
2. Our customer support team will review your request and, if approved, will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the product.  
3. Please ensure that the RMA number is clearly marked on the return package.
4. You will be responsible for arranging and paying for the return shipping, unless the return is due to a damaged, defective, or incorrect product sent by us. In such cases, we will arrange for the return pickup or reimburse the return shipping charges upon verification.
5. Please ensure the product is securely packaged to prevent any damage during transit. We recommend using a reliable courier service with tracking facilities.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If your return is approved, we will process your refund within [7-10] business days.  
• The refund will be credited to the original mode of payment used for the purchase.
• Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or payment gateway.  
• Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect product sent by us.

Cancellations:

• Orders can be cancelled before they are shipped. If you wish to cancel your order, please contact us immediately at [support@alankruthahandloom.com] or through the "Contact Us" page.
• Once an order has been shipped, it cannot be cancelled. In such cases, our return policy will apply.

Important Notes:

• Alankrutha Handloom reserves the right to refuse returns that do not comply with the conditions stated above.
• In case of any disputes regarding returns or refunds, the decision of Alankrutha Handloom shall be final and binding, subject to applicable laws.
• This policy is subject to change without prior notice. Please refer to the latest version available on our website.

Contact Us:

If you have any questions or concerns regarding our Refund and Return Policy, please feel free to contact us at: support@alankruthahandloom.com