Terms of Service
Last Updated: April 21, 2025
1. Acceptance of Terms:
By accessing and using the website www.alankruthahandloom.com (the "Site") and purchasing products from Alankrutha Handloom ("we," "us," or "our"), you ("you" or "user") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or purchase our products.
2. Use of the Site:
- You must be at least 18 years of age to use our Site and purchase our products. By using our Site, you represent and warrant that you are at least 18 years old.
- You agree to use our Site only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the Site.
- You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
- We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
3. Product Information:
- We strive to provide accurate and up-to-date information about our products, including descriptions, images, and pricing. However, we do not warrant that the product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free.
- Due to the inherent nature of handloom products, there may be minor variations in color, texture, and design. These variations are not considered defects.
- All prices are listed in Indian Rupees (INR) and are subject to change without notice. Applicable taxes and shipping charges will be added to the order total.
4. Ordering and Payment:
- By placing an order through our Site, you are making an offer to purchase the products selected. We reserve the right to accept or reject your order at our discretion.
- Order confirmation does not signify our acceptance of your order; it is merely a confirmation that we have received your order.
- We accept various methods of payment as indicated on our Site. You agree to provide accurate and complete payment information.
- Your order will be processed once your payment has been successfully authorized.
5. Shipping and Delivery:
- We will make reasonable efforts to ship your order within the timeframe specified on our Site. However, delivery times may vary depending on your location and other factors beyond our control.
- You are responsible for providing accurate shipping information. We are not responsible for delays or non-delivery due to incorrect shipping addresses.
- Risk of loss and title for the products pass to you upon our delivery to the carrier.
6. Returns and Refunds:
Our Returns and Refunds Policy, available on our Site, governs the return and refund process for products purchased through our Site. Please refer to that policy for detailed information.
7. Intellectual Property:
- All content on this Site, including but not limited to text, images, logos, designs, graphics, audio clips, video clips, data compilations, and software, is the property of Alankrutha Handloom or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.
- You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from this Site without our prior written consent.
- "Alankrutha Handloom" and our logo are trademarks of Alankrutha Handloom. You may not use these trademarks without our prior written permission.
8. User Content:
- If you post, upload, input, provide, or submit any content to our Site (e.g., reviews, comments), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
- You represent and warrant that you own or otherwise control all of the rights to the content you submit and that the content is accurate, not misleading, and does not violate these Terms or the rights of any third party.
- We have the right but not the obligation to monitor, edit, or remove any user content.
9. Disclaimer of Warranties:
- Our Site and all content, products, and services provided on or through the Site are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
- We do not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the servers that make it available are free of viruses or other harmful components.
- We do not warrant the accuracy, completeness, or usefulness of any information on the Site. Your use of the Site is at your sole risk.
10. Limitation of Liability:
To the fullest extent permitted by applicable law, Alankrutha Handloom and its affiliates, officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including without limitation damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of the Site, your purchase of products, or these Terms, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to the Site or these Terms shall not exceed the amount you paid for the products in the applicable transaction.
11. Indemnification:
You agree to indemnify, defend, and hold harmless Alankrutha Handloom and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms, your use of the Site, or your violation of any law or the rights of a third party.
12. Governing Law and Jurisdiction:
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Kochi, Kerala, India.
13. Severability:
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable, and the other provisions of these Terms shall remain in full force and effect.
14. Entire Agreement:
These Terms, together with our Privacy Policy and Returns and Refunds Policy, constitute the entire agreement between you and Alankrutha Handloom with respect to your use of the Site and the purchase of products and supersede all prior or contemporaneous communications and proposals, whether oral or written.
15. Modifications to the Terms:
We reserve the right to modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of revised Terms constitutes your acceptance of the changes.
16. Contact Us:
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Email : support@alankruthahandloom.com
Ph: +91 9895032285